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social-media/docs/PRODUCT.md

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Product

Socialize is a workflow application for social media content review, revision, approval, and publication readiness.

It is not a public social network. It is an organization-owned, workspace-based coordination tool for internal teams, providers, and client approvers.

Primary Users

  • Social media manager
  • Account manager or customer success manager
  • Client approver
  • External provider or production partner
  • Internal producer
  • Internal employee or content contributor
  • Administrator

Core Product Shape

  • organizations as the SaaS account, billing, subscription, and connector boundary
  • workspaces as brand/client workflow boundaries owned by one organization
  • agencies, in-house teams, and professional businesses able to manage multiple workspaces
  • organization members able to inherit access across owned workspaces
  • external collaborators able to access specific workspaces without organization membership
  • channels configured inside brand/client workspaces
  • content items as the main reviewable unit
  • assets and revisions tracked against content items
  • comments and approvals attached to the work itself
  • notifications driven by workflow events

Must Do Well

  • centralize review state
  • preserve a clear audit trail
  • make the latest approved version obvious
  • support internal review before client review
  • support client-facing review with low friction
  • keep publication handoff clear once approval is complete

Not In Version 1

  • public social feed
  • full direct publishing engine
  • full DAM platform
  • analytics suite
  • full billing provider integration and pricing/package automation

Current Sources

  • docs/product/vision.md
  • docs/product/glossary.md
  • docs/constraints.md
  • docs/FEATURES/organizations.md